MSE SAS
COOKIE AND PRIVACY POLICY
Privacy Policy
1. Data We Collect
1.1 Data You Provide Directly
We may collect and process the following personal data that you provide directly to us:- Contact form submissions (name, email, phone number, message)
- Requests for quotes and product inquiries
- Account and login information (where applicable)
1.2 Automatically Collected Data (Cookies & Tracking)
When you visit our website, cookies and similar technologies automatically collect data such as:- IP address
- Browser type and settings
- Device information
- Pages visited, time spent, and on-site interactions
- Referrer URLs
1.3 Data from Third Parties
We may receive limited data from third-party providers, including:- Analytics providers (Matomo)
- Hosting provider (Kinsta)
- Performance and security provider (Cloudflare)
- Advertising platforms (Meta/Facebook, Reddit)
2. Purposes of Processing
We use your personal data for the following purposes:- To operate and maintain our website
- To respond to inquiries and provide customer support
- To process RFQ (Request for Quote) submissions
- To analyze website usage and performance
- To ensure security, fraud prevention, and system integrity
- To comply with legal obligations
- To manage cookie consent preferences
3. Legal Bases for Processing
Under GDPR, we process personal data based on the following legal bases:- Consent (analytics, advertising cookies, marketing communications)
- Contractual necessity (responding to quote requests or inquiries)
- Legitimate interest (website operation, security, performance)
- Legal obligation (compliance with French and EU law)
4. Sharing and Transfers of Data
We may share data with the following trusted service providers:- Kinsta – website hosting
- Cloudflare – CDN, security, bot protection
- Matomo Analytics – privacy-focused web analytics
- WordPress/WooCommerce – website and session management
- Advertising networks (Meta/Facebook, Reddit) – only if consented
5. Data Retention
We retain personal data only for as long as necessary for the purposes described above:- Contact inquiries: up to 12 months
- Analytics: up to 13 months (Matomo default)
- Cookies: according to their individual expiration periods
- Legal records: according to French regulatory requirements
6. Your Rights (GDPR)
As a data subject under GDPR, you have the right to:- Access your personal data
- Rectify inaccurate or incomplete data
- Request the erasure of your data (“right to be forgotten”)
- Restrict the processing of your data
- Object to processing based on legitimate interests or direct marketing
- Withdraw your consent at any time (where processing is based on consent)
- Request data portability in a structured, commonly used, machine-readable format
- Lodge a complaint with a supervisory authority, in particular with the CNIL in France
7. Data Security
We implement appropriate technical and organizational security measures, including:- SSL/TLS encryption of our website
- Cloudflare security and bot management
- Secure hosting infrastructure with firewalls (Kinsta)
- Access control and authentication
- Regular monitoring and maintenance of our systems